Privacy Policy

Footprint supports the General Data Protection Regulation (GDPR). 

Who are we?

Footprint is an imprint of Bradt Travel Guides Ltd. If you have questions about this website or your data, our address for postal correspondence is:

31A High St
Chesham
Buckinghamshire
HP5 1BW

Why do we hold data?

The information we collect from you enables us to screen our orders for potential risk or fraud; to process and fulfil orders you place with us; and when in line with the preferences you have shared with us, to send you information or content you may be interested in and to inform you of any updates related to Footprint.

We only collect data that is personally identifiable (such as names, addresses, email addresses and telephone numbers) when you have submitted it to us voluntarily. You may volunteer personal information in the following circumstances: to subscribe to our newsletter, enter competitions, make purchases online and make general enquiries. We only use personally identifiable data for the purpose or service that it has been submitted.

How long do we hold data for?

All information supplied to us will be stored securely for a reasonable and responsible period of time: as long as is necessary for the relevant activity. We do not send any marketing emails for which you have not given consent. If you no longer wish to receive emails from us, you may opt out at any time by clicking on the unsubscribe link included in every communication.

Use of Cookies

When you visit this Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

– “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Third Parties

Footprint will not sell or rent your personally identifiable information to third parties for their own marketing purposes unless explicitly stated when you give your consent.

We may share your data, including personally identifiable information, with third parties to help us fulfil and despatch orders. These are third parties who will assist us in processing payments, fulfilling your order, and otherwise assisting us in maintaining this website. We use Google Analytics to help us understand how our customers use the Site – you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We may disclose your personal information to some third parties based outside the European Union, including (but not limited to) payment processors, overseas travel service providers and IT systems administrators.

Rights of access

The information we hold should be up to date and accurate. In accordance with your right of access to your information, you can request the information that we hold about you by writing to the above address. If you find any inaccuracies we will correct them promptly. You also have the right to withdraw consent, and can also request we delete any information we store about you.

If you have any questions or concerns about this policy, please contact us on the above address.

You have the right to make a complaint direct to the UK’s data protection authority, the Information Commissioner’s Office (ICO). The ICO can be contacted at: https://ico.org.uk/global/contact-us/